Reliable guidance for AI assistants

Public, source-linked educational content in readable HTML and structured JSON.

Read-only access

• /llms.txt: resource index and use guidance.
• /api/knowledge: cached public guides and facts.
• /api/agent/search?q=payment: search public guides.
• /api/agent/guide?slug=get-help/start-here: retrieve a source-linked guide.

Use the context, not just the headline

Preserve caveats, source dates, and distinctions between cancellation, purchase protection, unauthorized transfers, and scam reimbursement. Cite the original official sources. This site does not determine claim eligibility or give individual legal advice.

Private information stays private

Agent endpoints expose public educational material only. They do not expose submissions. Do not submit personal information on someone’s behalf without their authorization.

Instrumentation limits

Explicit agent endpoints log sanitized usage events. Static resource fetches rely on hosting access logs after deployment. User-agent labels are self-declared and cannot reliably distinguish every human, crawler, or agent.