{"results":[{"slug":"pay-safely/trusted-people","title":"Pay people you know with confidence","summary":"Know the person. Confirm the request. Check the recipient before sending.","url":"https://zellefraud.com/pay-safely/trusted-people"},{"slug":"pay-safely/account-security","title":"A stronger account, a safer payment","summary":"Protect your login and your device. Never share passwords or verification codes.","url":"https://zellefraud.com/pay-safely/account-security"},{"slug":"pay-safely/paying-strangers","title":"Paying someone new? Know your protections.","summary":"A secure transfer is not the same as a protected purchase.","url":"https://zellefraud.com/pay-safely/paying-strangers"},{"slug":"pay-safely/payment-protections","title":"Cancellation, refunds, and protection are different","summary":"Read protections by payment type, not just by app name.","url":"https://zellefraud.com/pay-safely/payment-protections"},{"slug":"scams/fake-payment","title":"The payment email that asks you to pay first","summary":"Open your own banking app. Do not pay a fee based on a message claiming to release money.","url":"https://zellefraud.com/scams/fake-payment"},{"slug":"scams/bank-impersonation","title":"When “your bank” asks you to move money","summary":"Hang up. Contact your bank through a channel you already trust.","url":"https://zellefraud.com/scams/bank-impersonation"},{"slug":"scams/unexpected-money","title":"Unexpected money and a request to send it back","summary":"Do not spend it or send a separate repayment. Ask your bank to handle the situation.","url":"https://zellefraud.com/scams/unexpected-money"},{"slug":"scams/marketplace-pressure","title":"When a marketplace deal moves too fast","summary":"Slow down the deal. Verify the item, the recipient, and the payment method.","url":"https://zellefraud.com/scams/marketplace-pressure"},{"slug":"get-help/start-here","title":"If you just sent money, start here","summary":"Contact your bank immediately. Describe the facts, preserve evidence, and stop further payments.","url":"https://zellefraud.com/get-help/start-here"},{"slug":"get-help/authorized-vs-unauthorized","title":"Who initiated the payment matters","summary":"Describe what happened accurately. Sharing credentials through deception does not automatically make a fraudster’s transfer authorized.","url":"https://zellefraud.com/get-help/authorized-vs-unauthorized"},{"slug":"get-help/recovery-scams","title":"Protect yourself from a second scam","summary":"Do not trust unsolicited recovery promises or pay someone who guarantees a refund.","url":"https://zellefraud.com/get-help/recovery-scams"},{"slug":"caregivers/warning-signs","title":"Signs someone you care about is being targeted","summary":"Watch for secrecy, urgency, and new payment habits. A calm question works better than a confrontation.","url":"https://zellefraud.com/caregivers/warning-signs"},{"slug":"business/accepting-zelle","title":"Accepting Zelle at your business","summary":"Confirm every payment in your banking app. Business accounts follow your bank agreement, not consumer rules.","url":"https://zellefraud.com/business/accepting-zelle"},{"slug":"business/payment-changes","title":"When a vendor or “executive” changes payment details","summary":"Verify any new or changed payment details by calling a number you already have—never one in the request.","url":"https://zellefraud.com/business/payment-changes"},{"slug":"business/refunds-overpayments","title":"Overpayments, refunds, and “send it back” requests","summary":"Do not send an overpayment back. Ask for the correct amount, and refund only to the original payer by the original method.","url":"https://zellefraud.com/business/refunds-overpayments"}],"notice":"Educational guidance, not individual legal advice. Confirm current source terms."}